Product News and Updates – our Changelog

Learn about our latest product updates. We are continually enhancing SR Referrals and HealthPages to help your team create and manage referrals more effectively. See more details about our training and support.

  • Update: SR Hub and Specialists Integration Release + Shared Care for Referrals

    SR Hub and Specialists Integration Release

    We’ve rolled out a series of enhancements to improve your workflow, streamline navigation, and give you clearer visibility across key tasks.

    • A fresh new Search Experience
    • Smarter filters, better control
    • Cleaner grid layout & clearer actions, including Mark as Unread
    • New PMS import indicators

    Shared Care for Referrals

    Extending our On-Refer functionality to enable you to Share a referral with other specialists or providers without declining it – the patient stays under your care while others are involved.

    Want a guided walkthrough of all the new features? Easy, just watch our quick guide video on the Training Hub.

  • Update: Echo-Health AI Integration and updated Acknowledgement flow, and more…

    Echo-Health AI integration Beta Release

    We are excited to announce the beta release of the referral reason integration between SR Referrals and Echo-Health AI, now available in Medtech and AlexApps.

    Update to the Acknowledgement flow.

    A new “Request for Action” checkbox has been added to the acknowledgement message screen. This feature highlights when the Specialist/Provider requires additional information from the Referrer. The Referrer can now confirm when the requested action is complete, updating the status to “Actioned” for better visibility.. 

    WYSIWYG message box.

    A new WYSIWYG (“What You See Is What You Get”) editor has been added to the message boxes for Acknowledge, Send a Message, and Decline. This allows SR HUB users to format their messages — for example, adding bold, italics, or lists — making communication clearer and easier to read.

  • Update: SR Referrals for Patient Portals and ACC Pathways improvements

    SR Referrals for Patient Portals Beta Release

    We are excited to announce the beta release of SR Referrals for Patient Portals. We have been collaborating closely with Webtools (Centrix app) and Indici (myindici app) to integrate SR Referrals, allowing patients to conveniently access their referrals through their patient portal.

    ACC Pathways improvements

    Improvements have been made to the SR online directory to show ACC Pathways provider options in more locations, enhancing accessibility.

  • Update: Geolocation search for HealthPages and Ranges added for Routine Availability.

    Update to HealthPages.co.nz search to include Geolocation

    We’ve enhanced healthpages.co.nz by integrating geolocation functionality into the search, helping patients find more relevant local providers.

    Improved Routine Availability to allow for ranges.

    Improvements to the Routine Availability functionality now allow users to enter a range (e.g., 1–2 weeks), offering a more accurate timeline for patients’ visits.

Training and Support

The SR Referral software provides quick video guides and training notes for SR Referrals. We also offer FREE support and training. For assistance, email sr-support@sr-referrals.co.nz or call 09 360 8700.

To access training for GPs using Medtech, Indici, or MyPractice, go to the Manage SR Referrals screen. In the top right menu bar, click on Training Guides.

For Specialists and Providers using the SR HUB, access training by going to the home page and clicking Feature Training Guides in the right-hand panel.